Information about St Joseph's Hospital
St Joseph's Hospital is a public hospital of St Vincent's Health Australia. St Joseph’s has a proud tradition of more than 100 years of providing quality health care in a compassionate and highly personalised atmosphere. The hospital provides inpatient, outpatient and community service, and is a centre of excellence in rehabilitation, mental health for older people, Huntington Disease and palliative care.
Responding to community need, St Vincent’s Health Australia have committed to the provision of shared services in Western Sydney, and as such St Joseph’s Hospital as a sister Hospital to St Vincent’s, guided by the same governance structure and strategic endeavours, is an extension of St Vincent’s Hospital Sydney’s care into the greater West.
2A Normanby Road, Auburn NSW
Tel: 02 9649 8941
Fax: 02 9649 7092
This facility does not have an Emergency Department. Click here to locate an Emergency Department within WSLHD
Information for Patients
During your stay at St Joseph's, we want to make you feel welcome, valued and safe. Please click here or on the icon below for helpful information about your stay and keeping safe while you're in our care.
Visiting Hours & Conditions
We are pleased to welcome visitors back to St Joseph's. However, we still need to observe the restrictions and conditions, designed to protect our patients and staff from COVID-19.
Patients are now able to receive two nominated visitors per patient per day between the hours of 10am - 8pm, providing the visitor:
- Is at least 12 years of age
- Has had two doses of a TGA approved COVID-19 vaccine
- Has formal evidence of their vaccination status when they enter the facility
- Any visitor arriving from overseas within the previous 7 days (fully vaccinated or not) must apply for a visitor exemption
- Wears a surgical mask correctly on entry and for the duration of their visit
- Scan QR codes and complete appropriate entry forms
Thank you for your support and understanding
The mission of St Joseph's Hospital is to work with unity of purpose, respect for the human dignity of all, and to treat all with compassion and justice. We commit to extending Christ's healing love by providing excellent health care in the areas of:
• Aged Care Assessment
• Mental Health for older people
• Huntington Disease
• Palliative Care
• Outpatient services
Chief Executive Officer
A/Professor Anthony Schembri
Nursing & Operations Manager
How can you provide feedback?
We value all feedback from patients and families who use our services. This feedback can include Compliments, Suggestions or Complaints. You are able to provide feedback via the below:
Simply complete the online feedback form and we will be in touch.
You can email us at SJH.Feedback@svha.org.au
At the Hospital
You can pick up a feedback form from any of our wards and drop it into the feedback mail boxes located in the main foyer of the Hospital or on the ward. You can also give this form to a member of staff.
If you make a complaint
If your feedback is a complaint, you can speak directly to the Manager of the Unit, or the Patient Safety and Quality Manager. Your complaint either in person or by the online or available form at the hospital and will only be discussed with the people directly involved. Your details will be kept confidential.
Do you have concerns about a patient?
As a patient or a family member/friend of a patient, if you are worried about a recent change in your condition or the condition of your family member/friend, you can raise any concerns you have at any time of day or night.
Click here for information about how to raise any concerns.
Or click below for our REACH information sheet in multiple languages: