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Do you have concerns about a patient?

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We bring God’s love to those in need through the healing ministry of Jesus.

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under the stewardship of Mary Aikenhead Ministries

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Copyright © 2021 St Vincent’s Hospital Sydney

As a patient or a family member/friend of a patient, if you are worried about a recent change in your condition or the condition of your family member/friend, you can raise any concerns you have at any time of day or night. If you’re worried, REACH out, by following the below steps:

  • You may recognise a worrying change in your condition or in the person you care for.
  • Engage (talk) to your nurse or doctors. Tell them your concerns.
  • Ask the nurse in charge to contact the Registrar (doctor) to come and speak with you about your concern.
  • If you are still worried, call REACH on 23666 from the bedside phone or 8382 3666 externally, tell the operator you are making a REACH call.
  • Help is on the way… A nursing manager will be with you within 30 minutes to escalate your care.