Are you concerned about a patient? You are here:HomePatients & VisitorsYour Hospital StayAre you concerned about a patient? Do you have concerns about a patient? As a patient or a family member/friend of a patient, if you are worried about a recent change in your condition or the condition of your family member/friend, you can raise any concerns you have at any time of day or night. Click here for information about how to raise any concerns. Or click below for our REACH information sheet in multiple languages: Chinese (Simplified) Chinese (Traditional) Italian Spanish Please note, this information is for St Vincent's Hospital patients only. Should you have concerns about someone you're caring for outside of St Vincent's, please call Healthdirect on 1800 022 222. In case of emergency, please call triple zero (000) or present to your nearest emergency department.