Visiting Entry Requirements

St Vincent’s is committed to keeping our patients, their families and carers, and our staff safe. 

 

Visiting Hours

Visiting Hours are 10am - 8pm daily, with the exception of Sacred Heart Rehabilitation Ward which are 2pm - 8pm.

 

Visitor Entry Requirements

All visitors must wear a surgical mask for the entire duration of the visit. 

 

Visitors must:

  • Not be visiting a person with confirmed or suspected COVID-19
  • Have not tested positive to COVID-19 within the last 10 days 
  • Are not a high-risk contact of someone who has COVID-19 in the previous 14 days 
  • Not have COVID-19 symptoms 
  • Not have arrived from overseas in the past 7 days. If you have from overseas arrived 8-14 days ago, you will need evidence of a negative RAT within 24 hours prior to attending.
  • Wear a surgical mask correctly on entry and for the duration of the visit
  • Scan QR codes and complete entry form on arrival.

No visitors are permitted to designated COVID-19 wards or red zones.

Visitors who do not meet the above criteria will be required to contact the ward or clinical area to arrange a visitor exemption request. Please note these requests will only be approved in exceptional circumstances.   

We will continue to monitor the evolving situation and update our advice for visitors accordingly. Thank you for your cooperation and understanding.

 

Frequently Asked Questions

What if I have had a positive COVID-19 test result, including a positive rapid antigen test, in the past 10 days?
If you have tested positive for COVID-19 in the past 10 days or have any symptoms, you will not be permitted to visit any of our facilities. 

*This excludes if you require medical treatment and present as a patient to the Emergency Department.

Am I allowed to wear a home-made or material face mask?
No. You must wear a surgical mask for the duration of your visit, which will be supplied to you at the entry point if you do not have one. Masks must be worn correctly, covering the nose and mouth.

If you have a mask exemption, you will need to contact the ward/clinical area to apply for a visitor exemption. You must provide your mask exemption and show evidence of this whilst in the facility.

What if I live with someone who is COVID-19 positive?
If you are a high-risk contact* of anyone who has had COVID-19 in the previous 14 days, you will not be permitted to enter any of our facilities.

*A high-risk contact is someone who has spent more than 4 hours in a home, accommodation premises or care facility with someone who has had COVID-19.

How long am I required to wait to visit a patient if I have arrived from overseas?
All arrivals from overseas must not enter a healthcare facility for at least 7 days after arriving. If you are visiting between days 8-14 after arrival, you must perform a RAT within the 24 hours before entry to the hospital.

Can children visit the hospital?
Yes, children may visit the hospital. Mask wearing is compulsory for children over the age of 12, and encouraged for those under 12. 

Am I allowed to visit a COVID-19 positive patient?

This will only be approved in extenuating circumstances. It is preferred that visitors wait for the patient to be de-isolated before they request to visit.

Can I help bring someone into the Emergency Department or outpatient appointment?
Yes. You must not have COVID-19 symptoms

What if I am the parent or guardian of a patient under the age of 16 in hospital?
You will be approved to visit your child. You must not have COVID-19 symptoms