Visiting Entry Requirements

St Vincent’s is committed to keeping our patients, their families and carers, and our staff safe. 

We will continue to monitor the evolving situation and update our advice for visitors accordingly. Thank you for your cooperation and understanding.

 

Visiting Hours

Visiting Hours are 10am - 8pm daily, with the exception of Sacred Heart Rehabilitation Ward which are 2pm - 8pm.

 

Visitor Entry Requirements

Visitors to St Vincent’s Hospital are welcome but must wear a mask correctly before entering and while inside the facility. Children aged 12 and under are not required to wear masks.

You will need to scan our QR code and complete entry form on arrival. 

 

Screening questions you will be asked at entry:

  1. Have you tested positive to COVID-19 within the last 10 days?
  2. Have you tested positive to another acute respiratory infection in the last seven (7) days?
  3. Do you have any COVID-19 symptoms or acute respiratory infection symptoms? 
  4. Have you been identified as a high risk contact of a COVID-19 case or had a high-risk exposure to a COVID-19 case in the past seven (7) days?
  5. Have you returned from overseas in the past 7 days?
A visitor who responds “Yes” to any of the questions above should not be permitted to enter the hospital. Visitors who do not meet the above criteria will be required to contact the ward or clinical area to arrange a visitor exemption request. Please note these requests will only be approved in exceptional circumstances. 
 

Frequently Asked Questions

What if I have had a positive COVID-19 test result, including a positive rapid antigen test, in the past 10 days?
If you have tested positive for COVID-19 in the past 10 days or have any symptoms, you will not be permitted to visit any of our facilities. 

*This excludes if you require medical treatment and present as a patient to the Emergency Department.

Am I allowed to wear a home-made or material face mask?
No. You must wear a surgical mask for the duration of your visit, which will be supplied to you at the entry point if you do not have one. Masks must be worn correctly, covering the nose and mouth.

If you have a mask exemption, you will need to contact the ward/clinical area to apply for a visitor exemption. You must provide your mask exemption and show evidence of this whilst in the facility.

What if I live with someone who is COVID-19 positive?
If you are a high-risk contact* of anyone who has had COVID-19 in the previous 7 days, you will not be permitted to enter any of our facilities.

*A high-risk contact is someone who has spent more than 4 hours in a home, accommodation premises or care facility with someone who has had COVID-19.

How long am I required to wait to visit a patient if I have arrived from overseas?
All arrivals from overseas must not enter a healthcare facility for at least 7 days after arriving.

Can children visit the hospital?
Yes, children may visit the hospital. Mask wearing is compulsory for children over the age of 12, and encouraged for those under 12. 

Am I allowed to visit a COVID-19 positive patient?
This will only be approved in extenuating circumstances. It is preferred that visitors wait for the patient to be de-isolated before they request to visit.

Can I help bring someone into the Emergency Department or outpatient appointment?
Yes. You must not have COVID-19 symptoms

What if I am the parent or guardian of a patient under the age of 16 in hospital?
You will be approved to visit your child. You must not have COVID-19 symptoms