myVirtualCare You are here:HomeOur servicesList of servicesTelehealth For technical assistance in connecting to myVirtualCare, please call Telehealth Helpdesk (Virtual Care Concierge): 8382 9874 For Clinicians - myVirtualCare Digital User Manual Clinician access For Patients Alcohol & Drug Telehealth Service - FWLHD, MLHD, SNSWLHD, WNSWLHD Alcohol & Drug Service Amyloid MDT Clinic Bereavement counselling Bone & Calcium Clinic Brain Injury Clinic Cancer Services - Haematology and Medical Oncology Clinical Genomics Consultation Liaison Psychiatry Chronic and Complex Care Services Domestic and Family Violence Service Endocrinology & Diabetes Outpatients Clinic - Bone & Calcium Clinic - Obesity Clinic Gambling Treatment Program Gastroenterology, Inflammatory Bowel Disease & Direct Access Colonoscopy & Advanced Liver Disease Geriatric Medicine Hospital in the Home Immunology Clinic Infectious Diseases - Viral Hepatitis Mental Health Service Mild Head Injury Motor Neurone Disease Service Neurology - Movement Disorder Clinic/General Neurology Neurology – Stroke/General Neurology Nutrition and Dietetics Obesity Clinic Occupational Therapy Older People’s Mental Health Service Orthopaedics Clinic - Fracture Clinic Osteoarthritis Chronic Care Program (OACCP) Osteoporosis Refracture Prevention Program (ORP) Pain Medicine Palliative and Supportive Care Peritoneal Dialysis Clinic Pharmacy Physiotherapy Post Acute Long COVID Clinic Pre Admission Rehabilitation - Mild Head Injury, Prosthetic & Brain Injury Clinic Renal Medicine Respiratory & Sleep Medicine Rheumatology Safe Haven Seniors Law Service Social Work Speech Pathology St Joseph’s Hospital Medicine St Joseph’s Hospital Allied Health Transitional Aged Care Program Transplant Service Tuberculosis Services Support • Patient - myVirtualCare User guide for patients and carers (including service details) • Patient - myVC Direct Call - user guide for patients and carers • Recommended system requirements for both clinicians and patients • Clinician - myVirtualCare Quick Guide for clinicians • Clinician - myVC Direct Call - user guide for clinicians • Clinician - Virtual Care Troubleshooting Guide for clinicians • Clinician - myVC Guide on how to set up your Apple device for clinicians Translated Guides Arabic Bengali Chinese Simplified Chinese Traditional Croatian Dari Farsi Filipino Greek Hindi Italian Korean Macedonian Punjabi Serbian Spanish Tamil Thai Turkish Vietnamese myVC instruction video with subtitles in English, simplified Chinese and Russian. English Simplified Chinese Russian Patient animation – myVirtualCare Demonstration