Alcohol & Drug Information Service

The Alcohol & Drug Information Service (ADIS) is a free and confidential counselling helpline for those in NSW with concerns around alcohol or drug misuse. ADIS is staffed by professional Counsellors who provide education, brief intervention counselling and referrals to other appropriate services in NSW. We support a variety of people including those concerned about themselves or concerned about another person.

ADIS is available 24 hours a day, 7 days a week via phone or online (Web Chat) on:

Who is this service for?

Our service is here for:

  • People affected by drugs
  • Families
  • Friends
  • Professionals


What we provide

Our experienced counsellors provide information and support about alcohol and other drugs such as:

  • Heroin
  • Cannabis
  • Ice
  • Amphetamines
  • Ecstasy
  • Cocaine
  • Hallucinogens
  • Prescribed medications such as opiates, opioids, and benzodiazepines


Our ADIS counsellors are not medical practitioners and cannot provide medical information about prescription drugs. If you are experiencing problems with misusing your prescription medication ADIS are able to provide information, support or counselling to you.

If you need detailed information about prescribed medications please contact your doctor, pharmacist, medication manufacturer, or the Medicines Line 1300 888 763.


ADIS is confidential. You do not need to provide identifying information unless you wish to. Calls will not be recorded without your consent. Like all health workers, we must report any calls regarding child abuse to Community Services. We have a duty of care to protect callers and others from harm, for example if someone is going to attempt suicide or violence. We are also obliged to report serious crimes that are reported to us.

Contact us

To get in touch with one of our operators at the ADIS, please call:
1800 250 015
or 02 8382 1000