What is Telehealth?

A Telehealth consultation is a consultation where you and your specialist are not in the same room as each other and use technology to be able to see and hear each other, a bit like Face Time or Skype.

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Having your consultation by video can save you travel to SVHNS for some appointments.
You can have the consultation in your home (or anywhere that suits) using your own computer, or with your local GP or other healthcare provider. Telehealth must be requested and booked in advance.

Any patient can be offered telehealth if it is clinically suitable. It is generally available for rural, regional or interstate SVHNS patients.

What equipment is needed?

  • A reasonably up-to-date computer, iPad, tablet or smart phone
  • A webcam, microphone and speakers (built-in or plug-in)
  • A reliable internet connection

By using Telehealth you will:

  • Save travel time to appointments
  • Save on accommodation expenses
  • Reduce the stress and strain on your loved ones and carers who travel with you or look after family members at home while you go to an appointment
  • See a Health Specialist sooner
  • With your permission, your local Health Worker, Nurse or GP Doctor may attend your appointment as support. They may also assist by asking and answering questions you or your Health Specialist may have
  • Receive specialist care at your local hospital rather than transferring to a large hospital away from home
  • Receive regular care close to home

These video calls work using the Google Chrome web browser.
No special software or plugins need to be installed.
Google Chrome can be downloaded at:

Should you require any further information please don’t hesitate to contact Telehealth Lead Majid Shahi

T: (02) 93555712
Mob: 0417664707
VMR: 4381272